Each Chevrolet CPO vehicle is thoroughly inspected, reconditioned, and includes two factory-backed limited warranties with roadside assistance.
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I had a pleasant experience working with everyone involved in my truck purchase. I highly recommend Platinum Chevrolet for your next car or truck needs!
I had a good experience buying a new truck. The sales and staff were very easy to work with. I would recommend them to anyone looking to buy a vehicle
Great experience at the service center this time - a huge improvement over my last visit which was a bit of a debacle. My service person Jonathan was very professional (as he was last time) and the service was performed on time.
PRICED THE VEHICLE ON LINE AND WORKED WITH CHARLIE IRWIN TO GO OVER TRADE IN VALUE OF MY 2013 TRAVERSE, CAME TO AN AGREEMENT ON TRADE IN AND PRICE OF 2020 TRAVERSE. DROVE TO PLATINUM CHEVY AND FILLED OUT THE PAPER WORK AND DROVE AWAY IN MY NEW TRAVERSE.
Mr. Irwin was a pleasure to work with. I was able to tell him what I wanted and a price we would pay and he got it for us. Mr. Irwin's customer service was excellent.
This review was originally going to be a one star review, but Platinum Chevrolet was able to turn it around. I brought my Volt in for a factory recall issue and routine maintenance with the original estimated time being a few hours to complete. The service department went from one error to another leading to my vehicle being in the shop for nearly three weeks. Livid, I complained to upper management about the poor standards of service and care being shown to my vehicle. In the end, Todd Barnes and Jim Hasapis stepped in to make it right. They understood the issues and vowed to correct them and did me right. These errors were preventable so it is my hope that Mr. Hasapis turns around these systemic problems for future customers, but in the end, if brought to their attention, I know they'll do what is right to turn around a bad situation.
Thank you Charlie for all of you help and hard work! The process was relatively painless and smooth. Due to restrictions, it was better that we begin the process online, which made the actual in-person finance/paperwork pretty straightforward.
Always very pleasant, efficient, and reliable
very friendly salesmen and people. bought a car. thank you.
I had a fun & painless experience at Platinum purchasing my new Silverado. Very friendly & experienced staff. Looking forward to the upgrades. You guys Rock!!!! Thanks again!!
We been going to platinum chevrolet dealership since we got our first car the service that juan leal gives us is great thank you for helping us.
I bought a truck that was “in transit”. Instead of waiting what should have been 2-3 days, I waited for 3 weeks, to no fault of my salesperson or the dealership in general. Call it fault of the year ‘2020’. Charlies and Jason went above and beyond to make it right. And for that reason alone, I’ll return for any of my Chevy purchases.
Our experience with the salesman, Charles Irwin, and the financial guy, Scott?, was outstanding. Our only complaint is that once we decided to pull the trigger and buy the car, the process took well over 2.5 hours before driving out with the new car. Most of the 2.5 hours involved waiting. There has to be a way to streamline the process.We got there at 3:30 and drove out at 6:45. Otherwise, I would have given them 5 stars.
Everybody I came in contact with were so nice and helpful.
Great service. We have purchased many trucks from them for the business. They have not let us down
I recommend purchasing a Bolt from Platinum Chevrolet, to anyone who will listen. This is the best car I have owned and it is very inexpensive to drive. Scott Daniels was my sales representative in November 2018 and the process was so easy, with outstanding rebates from Sonoma Clean Power. Last week, Brandon, was my service advisor for some minor warranty work and he was excellent as well. Thank you Platinum Chevrolet!
I was very happy with my older Bolt lease, and decided to lease a new Bolt. I was also very happy with the quick service and responses of all involved.
Juan was a knowledgeable and great person to work with. Very patient! We got there later in the day, but all the paperwork was taken care of by a meticulous crew and now I am enjoying my new truck!
Your great service starts when I speak to Jennifer.
Fantastic experience! The team here is really 1st class job Jessica, Scott, Mcabe and Mark. Truck was extremely spotless and awesome! Really amazing job done!
Pleasant experience and everybody was nice and helpful to get things done quickly. We were in and out in a couple hours and on the road.
Everybody I came in contact with were so nice and helpful.
As always very easy, and professional !
Welcome to Platinum Chevrolet
Thank you for making your way to Platinum Chevrolet, your certified Chevrolet dealer serving drivers throughout Santa Rosa and the surrounding areas. At our dealership, you’ll find a solid selection of new Chevrolet models for sale, as well as a carefully inspected lineup of pre-owned vehicles. We also have a well-connected finance center run by a qualified team of finance experts, who can help you get the right loan or lease in a quick, easy, and transparent manner.
Our commitment to our customers continues well beyond the date of purchase. We also have a professional team of Chevrolet technicians on hand with the skills and equipment to handle all manner of maintenance and repairs, as well as a full stock of authentic parts. Make your way to Platinum Chevrolet in Santa Rosa today for quality vehicles, a friendly team, and professional service at every step of the way. And if you have any questions for us, you can always get in touch at 855-926-8020.