Great customer service from all the staff at Platinum Chevrolet. Our salesman went above and beyond to make things happen for me and my needs.
I saw this truck advertised on cars.com. Juan Leal got back to me really quick. Best experience ever with him & his team. Thank you.
Parts run and it was all good they had all i needed in stock.
The team was exceptional. Very knowledgeable and easy to talk to. McCabe walked us through the entire process so there were no surprises. He made sure that we got what we wanted, and we left very happy.
Took my car in for service. Friendly and knowledgeable staff. Had me in and out within about 1 hour. Addressed the issue I was having. No hassle awesomeness. Highly recommend.
I loved the attention of Miguel the salesman who treated me very kindly.
I Had a wonderful experience at platinum Chevy Mark and Derek help me out and really listen to what I was looking for and how much I can afford and they try to work around it the best they could and I ended up getting a really great deal great customer service and wonderful people
Great Service Advisor
McCade Huntley was easy to work with, helpful in answering questions, and provided us with a good trade-in deal as well as a good price on a new Bolt EV. Jennifer and McCade were very accommodating in working with our fears of COVID, and helped us to be safe by conducting all transactions outside.
Our transaction was quick and easy, we were very satisfied with our purchase and how easy it was. The customer service was great, we were in and out quickly
Charlie was awesome. Prompt and clear in his customer service. He was knowledgeable and took the time to explain our options in regards to our needs. Great experience.
My great experience will be complete once I get my van.hopfully befor my 1st payment : ) also would be much better if I had an e.t.a
Great service department
Excellent service very satisfied. I am a first time buyer and they went out of their way to help me get a great deal. I definitely recommend.
The whole experience was easy and fast. This is the third car I have bought here in the last 3-4 years. Will come back again.
Friendly willing to help in any way
Everyone was outstanding, friendly and helpful. Would definitely recommend! Sales department and service department took care of all of our vehicle and accessory needs and did it with a smile!
It was a very complex process that Charlie and the dealership made simple! We test drove cars, was explained the difference between cars. We now have the car of our dreams for our growing family
David and his crew at Platinum far exceeded our expectations. They went above and beyond finding us the perfect truck and they made the process so easy and seamless. Highly recommend Platinum Chevy!!
Cherie in sales was very helpful and friendly. Definitely made the process smooth. It Was a little slow moving getting the paperwork but that’s understandable since you guys were short staffed that day
It was clean, professional and informational! We asked questions and received all the answers. Charlie was very helpful and personable! He made it very easy to buy the car of our dreams!
I have to say Juan Leal did an EXCELLENT job helping me with my first lease. I was extremely nervous but Juan helped calm my nerves and walked me through it and answered my 1,000 questions. I definitely will come back to Platinum Chevrolet for future purchase with Juan Leal as the salesman.
Im 69 years old have been in the luxury car business for 30 years where I managed several high end dealerships RollsRoyce, Bentley Ferrari, and Lamborghini and several other brands. This is the third truck that I have bought from Platnum Chevy, I am very pleased with the people that work there throughout its like there all family and they treat there customers with the same feeling. Thanks all of you.
Charles is a rockstar! Friendly, helpful and authentic. Bought because of him. Service was great and made it very easy. I would go back again!
When I arrived he was very kind and friéndly. He did an excellent job at selling the truck with a negotiable price. I recommed him.
Service team was polite and straight forward with service needs for my vehicle.
GREAT CUSTOMER SERVICE. PRICE OUR NEW FAMILY SUV ON LINE W/CHARLIE HE TAKE EXTRA TIME TO FOUND THE SUV WE NEED. TANKS TO ALL THE STAFF. THIS ITS OUR THIRD SUV WE GET HERE, I HIGHLY RECOMMEND PLATINUM CHEVROLET. TANKS CHARLIE TO FILL MY NEW 2020 CHEVY TRAVERSE WITH GAS. TANKS MR MARK TO FILLED OUT THE PAPER WORK AND FOUND ME THE BEST RATE.
Easy place to buy a car, The sales team extremely professional,the finance team very easy to work with.
He was okay but he was a little rude when I came to pick my car up when they got finished I don't remember the person name that was thank you
Everyone was helpful and nice..... would have given them 5 star but they didn't fill my new truck with fuel.... over all if i needed another vehicle i would do business with them again...
This is our third car we get here. Always a wonderful experience!!!! The staff is always very friendly and helpful! Couldn’t asked for more great plac!
I had a pleasant experience working with everyone involved in my truck purchase. I highly recommend Platinum Chevrolet for your next car or truck needs!
I had a good experience buying a new truck. The sales and staff were very easy to work with. I would recommend them to anyone looking to buy a vehicle
Great experience at the service center this time - a huge improvement over my last visit which was a bit of a debacle. My service person Jonathan was very professional (as he was last time) and the service was performed on time.
PRICED THE VEHICLE ON LINE AND WORKED WITH CHARLIE IRWIN TO GO OVER TRADE IN VALUE OF MY 2013 TRAVERSE, CAME TO AN AGREEMENT ON TRADE IN AND PRICE OF 2020 TRAVERSE. DROVE TO PLATINUM CHEVY AND FILLED OUT THE PAPER WORK AND DROVE AWAY IN MY NEW TRAVERSE.
Mr. Irwin was a pleasure to work with. I was able to tell him what I wanted and a price we would pay and he got it for us. Mr. Irwin's customer service was excellent.
This review was originally going to be a one star review, but Platinum Chevrolet was able to turn it around. I brought my Volt in for a factory recall issue and routine maintenance with the original estimated time being a few hours to complete. The service department went from one error to another leading to my vehicle being in the shop for nearly three weeks. Livid, I complained to upper management about the poor standards of service and care being shown to my vehicle. In the end, Todd Barnes and Jim Hasapis stepped in to make it right. They understood ...
Thank you Charlie for all of you help and hard work! The process was relatively painless and smooth. Due to restrictions, it was better that we begin the process online, which made the actual in-person finance/paperwork pretty straightforward.
Always very pleasant, efficient, and reliable
very friendly salesmen and people. bought a car. thank you.
I had a fun & painless experience at Platinum purchasing my new Silverado. Very friendly & experienced staff. Looking forward to the upgrades. You guys Rock!!!! Thanks again!!
We been going to platinum chevrolet dealership since we got our first car the service that juan leal gives us is great thank you for helping us.
I bought a truck that was “in transit”. Instead of waiting what should have been 2-3 days, I waited for 3 weeks, to no fault of my salesperson or the dealership in general. Call it fault of the year ‘2020’. Charlies and Jason went above and beyond to make it right. And for that reason alone, I’ll return for any of my Chevy purchases.
Our experience with the salesman, Charles Irwin, and the financial guy, Scott?, was outstanding. Our only complaint is that once we decided to pull the trigger and buy the car, the process took well over 2.5 hours before driving out with the new car. Most of the 2.5 hours involved waiting. There has to be a way to streamline the process.We got there at 3:30 and drove out at 6:45. Otherwise, I would have given them 5 stars.
I was very happy with my older Bolt lease, and decided to lease a new Bolt. I was also very happy with the quick service and responses of all involved.
Great service. We have purchased many trucks from them for the business. They have not let us down
Juan was a knowledgeable and great person to work with. Very patient! We got there later in the day, but all the paperwork was taken care of by a meticulous crew and now I am enjoying my new truck!
Your great service starts when I speak to Jennifer.
Fantastic experience! The team here is really 1st class job Jessica, Scott, Mcabe and Mark. Truck was extremely spotless and awesome! Really amazing job done!
Pleasant experience and everybody was nice and helpful to get things done quickly. We were in and out in a couple hours and on the road.
Everybody I came in contact with were so nice and helpful.
It was a pleasure to work with McCabe. He was very responsive to all my questions, and made the process of purchasing a car very easy. I am recommending to my friends that they get an EV and to contact McCabe.
I recommend purchasing a Bolt from Platinum Chevrolet, to anyone who will listen. This is the best car I have owned and it is very inexpensive to drive. Scott Daniels was my sales representative in November 2018 and the process was so easy, with outstanding rebates from Sonoma Clean Power. Last week, Brandon, was my service advisor for some minor warranty work and he was excellent as well. Thank you Platinum Chevrolet!
Great experience! McCabe worked hard to get us into the venue wanted at a price we could afford.
Jen in the Service Department is an absolute GO-GETTER! She has always gone above and beyond when it comes to getting our truck serviced. I would recommend Platinum Chevy to anyone!
As always very easy, and professional !
nothing bad to say other than when I talked to Sam 2 weeks before I bought my car he said something about a $1400.00 rebate if i bought now and was never offered that
Mark and Juan were great to work with, and I'm thrilled with my new Bolt EV. I returned my 2017 Bolt EV at the end of a three year lease, and leased a new one. Easy process and great service.
Jim's a great guy at service very helpful just a all around good guy
Jennifer was super helpful. I appreciated how she kept me updated through text messages.
Everyone was amazing to deal with. Didn't feel rushed or pressured. We drove 2 hours each way, worth it! Honest! Would come back again
Thorogh and friendly service. Brought in a vehicle that needed to be checked over before a long distance trip. The service staff made sure everything was working well and communicated regularly with me about their progress. Really appreciate this dealership-- thanks!!
McCabe was great to work with, he stayed on top of the deal from beginning to end without any aggressive sales tactics, gave me a fair trade in and was just a pleasure to work with, I will be back when I need another, thank you
Amazing experience whit my new car in Platinum Chevrolet .. God Bless you Oscar Perez , thanks for all your help... Andres y Gloria. See you next time.
Even during the COVID 19 crisis, Platinum Chevrolet does a great job with their customers. They had the truck that I wanted - Chevy Colorado and a great price.
Just purchased my 2017 Cruze after 3 year lease. Been coming here since 2002 (Saturn). Always excellent service. McCabe, Mark, finance guy, and Jessica are great Merrilynn
For the most part service is always good. However, this is the second time that the tire pressure sensors were not reset. Nothing else to note
Platinum made it very easy to lease my Bolt using social distancing, shelter in placed home delivery. I had no problems or issues. Thank you Platinum.
Amazing experience, we are so happy with our purchase of our 2020 Chevy Silverado Trail Boss! Jason F. in particular was truly fabulous to work with! He worked so hard to make sure we got our dream vehicle on the best terms possible. Thank you so much!!!
I recently got a truck and I recommend Oscar Perez. He answer all the questions that I have and he helped me on everything from the beginning to the end of my purchase. He and his manager they both work Well together and make sure your purchase goes easiest and fast. Very happy with the service they make sure you have a good experience with your purchase. I will definitely recommend this place to friends and family.
Although I haven't purchased a vehicle through Platinum, I can honestly say their online sales folks are great, respectful, and make coorsponding via email a breeze! Crossing my fingers for more manufacturer incentives so we can both get the deal we want.
My recent experience with Platinum has been stellar! Brandon is conscientious, a problem solver, truly concerned about my concerns and needs, and is a man of his word. What a great combination for customers. Jenn is always pleasant and competent - offered to loan me a jacket when I mentioned the waiting room was cold - makes me feel like a valued client not just another number - sweet! They stay on schedule and take care of issues.. Oh ,so many reasons why I make this my garage!
Great service! Had a routine maintenance, oil change, and they rotated my tires. Great to work with, friendly, on-time, and cheaper than I expected. They picked it up and dropped it off, super convenient.
They caught a warranty issue and fixed it! First they asked if I had the time to wait and then they went to work and it was done in less than an hour!
I always enjoy visiting Platinum Chevrolet service department. Welcoming friendly faces that make both my husband and I feel like part of the Platinum family.
Muy buen servicio muy atentos mucha variada De carros y varada de precesios i rápido servicio muy atentos atus preguntas muy buen lugar lo recomiendo
It was a good experience. I gave a 4 becuz my car had a recall so i had to come back. Besides that every one was awesome.
There were good sales reps that really work with the customers. And obviously good trucks. Based on buying a new chevy silverado 1500 4wd ld.
The customer service is fantastic in all areas of the service center. They have the knowledge to address any concerns you have about your car. Everyone there is helpful and friendly.
All members of the sales team were great to work with. They saw to my needs and made sure I got what I wanted. Thank you for the experience.
Great service provided by the Service advisor Daniel ( not listed below) He got my vehicle out the same day and I appreciate him thank you.
Leave Us A Review