Each Chevrolet CPO vehicle is thoroughly inspected, reconditioned, and includes two factory-backed limited warranties with roadside assistance.
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Juan es excelente muy amable y atento nos ayudó mucho desde que llegamos nos explico todo lo que queríamos saber está excelente estamos muy contentos con el
Professional and personable team of people worked together to make our truck buying experience less stressful and more enjoyable. Thanks to all of you again
Purchased by car here. Excellent service above and beyond the sale. First class all the way.
McCabe and Jennifer were very helpful. Everyone greeted us with a smile. They were well informed and helpful with all my questions. The service was great and I will definitely recommend Platinum Chevrolet to my friends.
Charlie kept us informed of everything which was happening during the purchase of our Bolt. It just takes time to purchase a car these days.
The sales man was very patient and friendly , I would definitely recommend him to my family and friends, I have a big family so he looked for a car that has enough room so we can be comfortable
every one was very nice. It just takes a long time. k k k k k k k k k k k k k k k k
After making an inquiry about a Challenger they had listed on their lot, I was immediately contacted by Charles Irwin. I have dealt with shady dealerships before so I went in with trust issues, lol. He was not only prompt when replying, but he took me seriously (this is huge), and provided me with additional pictures and information. I provided him with my pre qualification letter from Capital One and he got to work on getting me as close to my "estimate" as possible. He did me one better and was able to find me a lower rate. Now the kicker, I live almost 4 hours away and told him on a Saturday to start the paperwork and I'll make the drive. Problem was, they closed at 7pm and my GPS said we are getting there after closing time. Not only did Charlie and the team stay later to greet us upon arrival with a freshly detailed car and the keys to have me go drive her around, but once I returned from my test drive, Charlie had his detailer go back in and remove any residue from the stickers while I got comfy inside to start paperwork they had prepared, ready, and waiting for me. Due to my trust issues, I made sure to look over every single line to ensure no random/unnecessary fees were included and THEY WERENT. I kid you not, within 30-45 minutes, the paperwork was all signed and I was getting in my new car to drive home. I cant remember the finance lady's name, but she was equally wonderful to deal with! I was literally gearing up for a long, pain-staking car buying process and I got literally the opposite. I am very happy with my experience and will absolutely recommend them to anyone who is in the market. Thank you Charlie and team :)
Juan Leal was amazing. Very courteous, not pushy at all. Definitely recommend him!! Do not hesitate to do business with him. Would do it again.
Platinum Chevrolet has been offering some good discounts lately to clear out their 2020 Bolt inventory so I went down to test drive one and find out more. The salesperson I spoke with was named Charlie and he was fantastic! Super nice and friendly and didn't pressure/rush me into making any decisions. I've done a lot of research on the Bolt and can confirm that all the information he was giving me was honest and accurate, both positive & negative. He also seemed genuinely interested in helping me get the price down. For example, he said they would honor an extra $1,500 discount listed for Bolts on their website even though it turned out to be an error. Unfortunately, in the end I concluded that -- even with all of the great discounts -- I still couldn't afford to purchase a new Bolt. When I emailed Charlie to let him know he said he totally understood and respected my decision. I'm so grateful that he made the whole experience so pleasant. In sum, I definitely recommend that anybody interested in buying a Chevy call or head to Platinum Chevrolet asap and ask to speak with Charlie!
Everything went smoothly with my purchase. Everyone was friendly and on top of everything as for making sure I was satisfied.
I went to Platinum to return my leased Bolt EV and take out another lease on a new Bolt EV. Juan and Jason were both excellent - friendly, efficient and transparent.
Friendly staff and great customer service
I personally do not like coming to this service dept. The layout is awful, worse so due to the pandemic. They never have cars available for warranty or recall service appts. The don't tell you until 5pm your car isn't ready until tomorrow. The text service video is bogus, haven't seen one yet and the service reps don't respond. They do not update my chevrolet account with service details. None of my service appts. are there so it keeps reminding me for a service thats already been done. Service reps fan out service tickets on the counter so everyone can see your private info they have no desk space. This service dept is a dread to come to- remodel it.
Excellent service 👏
Excellent service, very friendly, and will send you home with exactly what you're looking for! Highly recommended, they went out of their way to help.
Cesar and the staff were awesome!!!
The sales staff was very helpful, this was a very easy and enjoyable experience
Great customer service from all the staff at Platinum Chevrolet. Our salesman went above and beyond to make things happen for me and my needs.
I saw this truck advertised on cars.com. Juan Leal got back to me really quick. Best experience ever with him & his team. Thank you.
Parts run and it was all good they had all i needed in stock.
The team was exceptional. Very knowledgeable and easy to talk to. McCabe walked us through the entire process so there were no surprises. He made sure that we got what we wanted, and we left very happy.
Took my car in for service. Friendly and knowledgeable staff. Had me in and out within about 1 hour. Addressed the issue I was having. No hassle awesomeness. Highly recommend.
I loved the attention of Miguel the salesman who treated me very kindly.
Welcome to Platinum Chevrolet
Thank you for making your way to Platinum Chevrolet, your certified Chevrolet dealer serving drivers throughout Santa Rosa and the surrounding areas. At our dealership, you’ll find a solid selection of new Chevrolet models for sale, as well as a carefully inspected lineup of pre-owned vehicles. We also have a well-connected finance center run by a qualified team of finance experts, who can help you get the right loan or lease in a quick, easy, and transparent manner.
Our commitment to our customers continues well beyond the date of purchase. We also have a professional team of Chevrolet technicians on hand with the skills and equipment to handle all manner of maintenance and repairs, as well as a full stock of authentic parts. Make your way to Platinum Chevrolet in Santa Rosa today for quality vehicles, a friendly team, and professional service at every step of the way. And if you have any questions for us, you can always get in touch at 855-926-8020.